Private life

Privacy policy

Introduction

This following Privacy Policy describes Agipharm's practices regarding information collected from users who access our website at the address www.agipharm.fr or who share personal information with us.
Responsible authority within the meaning of data protection laws, in particular the General Data Protection Regulation (GDPR): CNIL

User rights

You may ask: 
  1. To receive confirmation of the handling of your personal information (or notice of non-processing of your personal information, if any) and access to your stored personal information, as well as additional information
  2. To receive a copy of the personal information you voluntarily provided to us in a structured format, commonly used and readable by a computer
  3. For your personal information to be corrected as we store it.
  4. To request the removal of your personal information
  5. To refuse to process your personal information
  6. That we limit the processing of your personal information.
  7. To file a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you would like to exercise any of the above rights or receive more information, please contact our data protection representative using the information provided below:
Sofia MANSERI - 01 53 38 48 69 -18-20 Place de la Madeleine -  75008 Paris

Conservation

We will retain your personal information for as long as necessary to provide our services, and if necessary to comply with our legal obligations, resolve disputes and enforce our policies. Preservation times will be determined according to the type of information collected and the purpose of collecting it, taking into account the requirements applicable to the situation and the need to destroy outdated and unused information as soon as possible. Under applicable laws and regulations, we will keep records containing the client's personal information, account opening documents, communications and other required information.

We may correct, complete or delete incomplete or incorrect information at any time and at our sole discretion

Reasons for data collection

The processing of your personal information (i.e. any information that could potentially enable your identification by reasonable means; hereinafter "Personal  Information") is necessary to respond to contact requests and to provide you with our services, protect our legitimate interests and comply with the regulatory obligations (legal and financial) to which we are subject.

When you use the website, you agree to collect, store, use, disclose and other uses of your Personal Information as provided in this Privacy Policy.

We encourage our Users to read the Privacy Policy carefully and use it to make informed decisions

What information do we collect?

We collect two types of data and information about our Users.

The first type includes unidentified and non-identifying information that relates to one or more Users, and which may be made available to us or collected as a result of their use of the Site ("Non-Personal  Information"). We do not know the identity of the Users from whom this non-personal information was collected. Non-personal information collected may include your aggregated usage information and technical information transmitted by your device, including certain information about software and hardware (e.g., the type of browser and operating system your device uses, language settings, access time, etc.) to improve the functionality of our Site. We can also collect information about your activity on the Site (e.g., page views, online browsing, clicks, actions, etc.).

The second type includes personal information, i.e. individual identifying information, which identifies an individual or which is likely, by reasonable means, to enable the identification of an individual. This information includes:
  • Device information: We collect personal information on your device that includes geolocation data, IP address, unique identifiers (e.g. MAC and UUID address) and other information about your activity on the Site.
  • Contact information: When you fold down the contact request form, we will ask you to provide certain information, namely your first and last name, your email address.

How do we receive information about you?

Your Personal Information is collected in a number of ways:
•    When you voluntarily provide your personal data by registering on our Site;
•    When you use or access our Site in connection with your use of our services;
•    From third-party providers, services and public registries (e.g. traffic analytics providers).

How is this information used? Who do we share this information with?

We do not rent, sell or share User information with third parties, except as described in this Privacy Policy.

We can use the information for the following reasons:
  • Contact you: by sending you messages about our services, providing you with technical information and answering any questions you may ask;
  • Conduct statistical and analytical surveys to improve the Site.
In addition to the various uses mentioned above, we may transfer or disclose personal information to our subsidiaries, affiliates and subcontractors.

In addition to the reasons mentioned in this Privacy Policy, we may share Personal Information with trusted third-party providers (which may depend on different jurisdictions around the world), for the following reasons:
  • Host and operate our Site;
  • Store and process such information on our behalf
  • Conduct research, technical or analytical diagnostics;
We may also disclose information if we believe in good faith that disclosure of this information is useful or reasonably necessary to: (i) comply with the law, regulations, legal proceedings in force or a government request; (ii) enforce our policies (including our privacy policy), including investigations into potential violations of these policies; (iii) search, detect, prevent or take action against suspected fraud or security issues; (iv) establish or exercise our rights to defend ourselves against any legal claim; (v) prevent the infringement of the rights, property or security of our company, our users, yourself or any third party; or (vi) for the purpose of cooperating with law enforcement, and/or where we feel it is necessary, in order to exercise intellectual property or other legal rights.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website attributes to your device when you visit the site. Cookies are very useful and their use can have a variety of purposes, including allowing you to navigate efficiently from page to page, allowing automatic activation of certain features, remembering your preferences, and allowing you to interact with our Services faster and easier. Cookies are also used to ensure that the ads you see match your interests and are customized accordingly, as well as to compile statistical data about your use of our Services.

The Site uses the following types of cookies:

a. "Session cookies" that are kept only temporarily during your browsing session to allow normal use of the system, and are removed from your device when you close the browser; 

b. "Persistent cookies" that are only read by the website, that are stored on your computer for a fixed period of time and are not deleted when the browser is closed. These cookies are used when we need to recognize you during repeated visits, for example, to allow us to keep your preferences when you next log in; 

c. "Third-party" cookies that are set up by other online services that manage content on the page you visit, for example, by third-party analytics companies that monitor and analyze our web access.

Cookies do not contain any personally identifying information, but we may associate the Personal Information about you that we store with the information stored and obtained by the cookies. You can delete cookies by following the instructions in your device's preferences. Be aware, however, that if you choose to disable cookies, some features of our Site may not work properly and your online experience may be limited.

We use a tool based on Snowplow Analytics technology to collect information about your use of the Site. The tool collects information such as how often users access the website, the pages they visit, when, etc. The tool does not collect any personal information, and it is only used by the host and operator of our Site for the purpose of improving its Site and its services.

Use of script libraries (Google Fonts)

In order to present our content in a pleasant and graphic quality on all browsers, we use in this website libraries of scripts and fonts like Google Fonts(https://www.google.com/webfonts). Google Fonts fonts are transferred to your browser cache to avoid multiple loads. If your browser doesn't support Google Fonts or blocks their access, the content will be displayed using the default font.
  • Any query to a library of scripts or fonts automatically triggers a connection with the library operator. While it is theoretically possible for library operators to collect data, the existence of this practice and, if so, the goals pursued have not yet been established.

  • If you would like to see the Google library operator's privacy policy, go to: https://www.google.com/policies/privacy .

Collecting information by third parties

Our policy is only for the use and disclosure of the information we collect from you. To the extent that you disclose your information to other parties or sites on the Internet, different rules may apply to their use or disclosure. Therefore, we encourage you to read the terms of use and privacy policy of each third party to which you voluntarily disclose your information.
This Privacy Policy does not apply to the practices of companies we do not own and control, or to individuals we do not employ or manage, including any third party to whom we may disclose your information as stated in this Privacy Policy.

How do we protect your information?

We pay great attention to the implementation and maintenance of the security of the Site and your information. We use industry-standard procedures to ensure the security of the information we collect and store, and to prevent unauthorized use of it. We require third parties to comply with similar security requirements in accordance with this Privacy Policy. While we implement reasonable measures to protect the information, we cannot be held responsible for the actions of people who obtain unauthorized access or abuse our Site, and we offer no formal guarantee, implicit or otherwise, to prevent such access.

Data transfer outside the EEA

Please note that some data recipients may be outside the European Economic Area (EEA). In such cases, we will transfer your data to those countries only as approved by the European Commission by providing the appropriate level of data protection, or we will establish legal agreements to ensure an adequate level of data protection.

Marketing

We may use your Personal Information, including your name, email address, phone number, etc., ourselves or through subcontractors to provide you with promotional content about services that we believe may be of interest to you.

Out of respect for your right to privacy, we include in this promotional content the means to refuse to receive new promotional offers from us. If you opt out, we will remove your email address or phone number from our marketing distribution lists.

Please note that even if you opt out so that you no longer receive marketing emails from us, we can send you other important types of communications via email without giving you the opportunity to unsubscribe. These may include customer service messages or administrative notifications.

Business transaction

We may share information in the case of a business transaction (e.g., the sale of a significant part of our business, the merger, consolidation or sale of assets). In the cases mentioned above, the beneficiary or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children's personal information, especially in an online environment. The Site was not designed to be used by children. Under no circumstances do we allow the use of our services by minors without the consent or prior authorization of a parent or legal guardian. We do not knowingly collect personal information from minors. If a parent finds that their child has provided us with personal information without their consent (or if a guardian realizes that the child for which they are responsible has provided us with personal information without their consent), they should contact us at: Sofia.MANSERI@nextep-health.com.

Updates or changes to this Privacy Policy

We reserve the right to periodically change or revise the privacy policy; the material changes will take effect as soon as the revised privacy policy is posted. The latest revision will be available in the "Last Amendment" section. Your continued use of the Platform, following the notification of these changes on our website, constitutes your recognition and acceptance of these changes and your consent to respect them.

Contact us

If you have any general questions about the Site or our collection and use of your information, please contact us with our contact form.

Last change: July 1st 2020. 
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